What should I do if I cannot log into CureMD?

If you are experiencing login issues with CureMD, there are typically two main causes:

  1. Account Deactivation:

    Your account may have been deactivated by your office manager. This is usually done at the request of your practice for administrative reasons.

  2. Forgotten Username or Password:

    If you haven’t logged into CureMD for an extended period of time, you may have forgotten your username or password.

What Can I Do to Resolve This?

  • Option 1: Contact Your Office Manager

    Your office manager has administrative rights to reset your password or restore your account. Please reach out to them directly for assistance.

  • Option 2: Request Support Through a Colleague

    If you are unable to contact your office manager, ask a colleague to submit a support ticket on your behalf. Once the ticket is submitted, a member of the CureMD support team will reach out to your office manager to reset your login credentials.

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