How do I contact the CureMD Support Team?

There are multiple ways to get in touch with our support team, ensuring that you receive the assistance you need efficiently.

1. Via the Support Portal:
   • Step 1: Log into your CureMD EHR & PM platform.
   • Step 2: Click on the "Support Ticket" link located at the top of your dashboard.
   
   • Step 3: You will be redirected to the support portal where you can submit your request.
   
   Tip: Please provide as much detailed information as possible regarding your issue. This allows our support team to resolve your problem more quickly and accurately.
2. Via Email:

   If you are unable to submit a support ticket through the portal, you can email us directly at support@curemd.com.

   Make sure to include the following in your email:

   • Your name
   • Your practice name
   • A callback number
   • A brief description of the issue
3. Via Phone:

   You can also reach us by phone during our business hours, from 8:30 AM to 8:30 PM EST Monday to Friday, by calling:

   • +1 (212) 852 0279
   • +1 (718) 684 9298

   Our dedicated support team is here to ensure your practice runs smoothly.