What does CureMD do?
CureMD is the leading provider of innovative health information systems and services that transform the administrative and clinical operations of healthcare organizations.

Our award winning solutions simplify decision making, streamline operations, and
ensure compliance with industry standards and best practices; ultimately saving time
and effort to maximize value and returns.

How is CureMD different from other vendors?
Key to CureMD’s long-term strategy is the Software as Service - Cloud computing model. With the rapid growth of Internet technology, the implementation of HIPAA standards and the availability of affordable broadband connectivity, the Cloud model put advanced, secure and cost-effective technology within the reach of organizations of all sizes.

CureMD is a comprehensive network of integrated systems and services, designed to address every aspect of a medical practice's clinical, financial and administrative workflow.

What does the subscription fee cover?
A low monthly fee covers, software, hosting, maintenance, upgrades, back up and support.

What are the available implementation options?
CureMD offers three implementation models - On Demand, On Premise and Enterprise. Each of these models requires minimum investment and training - rising above cost and complexity barriers to accelerate adoption.

On Demand - SMART Cloud "Software as a Service"
On demand subscription includes hosting, support, upgrades, maintenance, security, and business continuity services; eliminating the need for upfront expenditure on software, hardware and ongoing IT administration.

Practices requiring a high performance solution can depend on the On Demand SMART cloud subscription for round the clock access, hassle free maintenance, free upgrades and disaster recovery.

On Premise - Client Hosted
Medium to large practices with IT staff can keep their own server with CureMD installed for local and remote access - keeping data in their own office with greater control and flexibility.

Enterprise
CureMD application framework is available for enterprise installations with custom content and reusable source code library to provide unprecedented flexibility, customization and integration opportunities.

Seamless Solution
Whichever CureMD solution you choose (On Demand, On Premise or Enterprise); you get the entire platform of integrated features, free upgrades and dedicated support.

What services are included with the SMART Cloud:

Will CureMD have any right to access and use patient data?
The end users of this system–physicians and provider organizations–will have complete control over the data.

Security
CureMD employs advanced security and certified business continuity systems that
prevent data loss while keeping your information secure, private and accessible. Security features included with CureMD:

Can I store and view my patients’ test results and x-rays?
Yes, you can use CureMD to view lab results and enter text associated with all other tests, such as x-rays.

Will CureMD make my office “paperless”?
Yes. CureMD is designed to eliminate paper by providing state of the art electronic documentation and imaging functionalities. With CureMD, all your paper documents can be scanned and electronically stored from an easy to use interface.

Can CureMD limit access to patient data?
CureMD administrators can utilize the permissions base features in the application Settings. In the user setup, they have the ability to activate and deactivate features from the user profile.

How does CureMD protect the confidentiality of my patient's records? Of my practice?
CureMD has several specific features that help you to manage the security and confidentiality of your information, including provider passwords, locked screens, access restrictions, and audit trails.

Does CureMD provide Backup? Disaster Recovery?
Yes. CureMD provides online back ups and disaster recovery services.

How much does the CureMD product cost?
There are a number of variables that will determine the cost for an individual client. Major costs include one time implementaion cost and ongoing subscription cost. To acquire CureMD pricing please contact sales@curemd.com

How many patient records can be loaded into CureMD?
CureMD is a highly scaleable which allows our users to save virtually unlimited patient records.

What kind of hardware is required to run CureMD?

Client Hosted Installation - Server Specifications

Items Specifications Processor 1 X Quad Core 2.6MHz or above Memory 12 GB RAID Raid 1+1 or 5 Disk Storage 500GB x 4 Network Storage 500GB Operation System Windows 2008 R2 STD Anti-Virus Symantec End Point Security or MS Security Essentials Database Engine SQL Server 2008 R2 STD Reporting Engine Crystal Reports 2008 (V12) Items Specifications Processor 2 X Quad Core or Single Six Core 2.6MHz or above Memory 16 GB RAID Raid 1+1 or 5 Disk Storage 500GB x 4 Network Storage 500GB Operation System Windows 2008 R2 STD Anti-Virus Symantec End Point Security or MS Security Essentials Database Engine SQL Server 2008 R2 STD Reporting Engine Crystal Reports 2008 (V12) Items APP Server DB Server Processor 1 X Quad Core 2.6MHz or above 1 X Six Core 2.6MHz or above Memory 12 GB 16 GB RAID Raid 1+1 or 5 Raid 1+1 or 5 Disk Storage 250GB x 4 500GB x 4 Network Storage N/A 500GB Operation System Windows 2008 R2 STD Windows 2008 R2 STD Anti-Virus Symantec End Point Security or MS Security Essentials Symantec End Point Security or MS Security Essentials Reporting Engine Crystal Reports 2008 (V12) SQL Server 2008 R2 STD Items APP Server DB Server Processor 2 X Quad Core 2.6MHz or above 2 X Six Core 2.8MHz or above Memory 12 GB 24 GB RAID Raid 1+1 or 5 Raid 1+1 or 5 Disk Storage 250GB x 4 500GB x 4 Network Storage N/A 500GB Operation System Windows 2008 R2 STD Windows 2008 R2 STD Anti-Virus Symantec End Point Security or MS Security Essentials Symantec End Point Security or MS Security Essentials Reporting Engine Crystal Reports 2008 (V12) N/A Database Engine N/A SQL Server 2008 R2 STD

Client Hosted Installation - Additional Software

Client Hosted and Self Hosted - Workstation Specifications

Client Hosted Installation - Bandwidth
Each practice requires high speed bandwidth with Static IP's. Before the practice places an orders for the hardware, bandwidth order needs to be placed first. Please check the location if it qualifies for Static IP for the SERVER. You can check this by going to any of the DSL provider's web site. If you require any assistance please contact support@curemd.com.

Data Migration
How much information may be pre-loaded via interface to existing applications?
Physicians, caregiver information, patient demographics, short list, formularies, insurance, schedule, etc., may be preloaded. Line item charges are not offered with the migration.

Do you plan to scan in paper files?
Scanning is a costly process that can require huge amounts of memory and is far less useful than having the information in the SQL server database. CureMD is providing more than just an electronic version of the paper chart. CureMD is a clinical tool as well as a historical record of the patient encounter. You do, however, have the option of scanning existing paper charts and attaching it to the patient record. This can be done by office staff, or outsourced to one of our preferred vendors.

Implementation/Support

Who will be responsible for the installation, support, and on-going maintenance?
CureMD directly provides all the services and support without third party involvement except when large value added resellers are deployed for onsite services.

Can you guarantee no downtime?
Yes, CureMD offers strong service level agreement (part of your End User License Agreement) to ensure you always have access to the system.

We strongly recommends a UPS for the server for power failures. The technical services department can recommend a backup recovery plan that will facilitate data recovery. This plan includes mirrored hard drives, DAT backup tapes with a good rotation system, and off-site archiving. For more complete coverage against component failure, you will want to have a server with a RAID system and hot swap capability. You can also maintain backup sites to guard against site disaster.

What are your response times if I have a problem?
All users have access to phone support during normal business hours.

How much training is necessary to learn CureMD?
Most users can learn to use the basic functions of CureMD in 2 to 3 online or onsite sessions. The trainers focus on each module thoroughly in these role based sessions.

Who will provide training?
CureMD Certified Trainers provide standard training, for custom training programs please contact your support representative.

Can CureMD interface with Clinical Laboratories?
CureMD is already connected with dozens of national and local labs for full duplex lab connectivity (orders and results).